March 2022

Consulting Firm – Phone System Upgrade

Phone Installation Case Study:

A local consulting firm had a 5 year old phone system needing an upgrade. They have two site locations.

Our Solution:

The firm now has a fully automated phone system with all-inclusive support and service from ABM. Their new on premise VoIP PBX system manages their call flows and allows them to receive more calls at one time with the help of an auto attendant. The PBX system routes calls, records and has other advanced call conference features.

Their system now includes:

27 x Wireless handsets with 7” colour display

10 line keys, 16 SIP accounts, 27 memory keys

Yealink T54W

5 x Cordless Hansets and 1 base

Easy to use 2.4 inch vivid colour screens

Yealink W76P

Touch Sensitive HD IP Conference Phone

Built in Wifi, bluetooth and call recording

Yealink CP920 Feature Image
“ABM recently installed our new Yealink phone systems in both of our two new offices at Maroochydore and North Lakes.
Installation was on time as promised, and we were always keep informed of any progress during this time.
Everything has gone very smoothly with any small technical issues quickly being addressed onsite by Paul, the tech, who has been very helpful with any questions we may have had in regards to setup etc
Handsets and the related software are very easy to use & learn.
Highly recommend ABM and their services”

Small business owners are generally not well versed when it comes to telephony – that’s why we listen, keep it simple, and look to deliver the absolute best outcomes that are specifically tailored for their business.