Medical Print Solution

We understand the unique requirements of medical centres and have developed cost effective solutions that work.

Practice Managers identified the following print related issues:

A mix of printer brands – meaning different toner and suppliers.
Unscheduled service calls for jams, poor copy quality, drum & fuser unit replacements.
The use of non-genuine toners – which can impact copy quality and printer reliability.
A mix of single input tray and multiple tray configurations.
Unregulated output of colour prints.
Some machines under manufacturer warranty, some being maintained on a “do & charge” basis.
Ineffective scanning options.
No “in place” security protocols or procedures for print devices.
Monthly print related costs that vary wildly depending on a range of the above factors.
Numerous suppliers to pay monthly accounts.

Practice Managers often talk about the time spent each week communicating with different people/companies regarding printer issues, print drivers, fixing breakdowns and ensuring they have adequate consumables on hand.

When recommending a Managed Print Solution to a potential customer, we look to:

Fully install and configure machines by our experienced technicians – in conjunction with your IT provider.
Supply common devices, therefore common consumables in the doctor’s offices & nurse’s station/s.
Provide a solid multifunction device for reception, configured to scan correctly.
Setup a colour output lockdown to nominated users.

Create PIN coding – if required.
Develop a solid working relationship with your current IT provider.
Complete a pre installation and configuration to reduce installation time and interruptions.
Provide one monthly invoice for all devices – this will often include an agreed output volume.

Our installation and devices integrate with medical software packages such as:

Ways we support and improve your practice

When recommending a Managed Print Solution to a potential customer, we look to:

Monitor all devices in real time, giving meter reads, consumable levels and machine operation information.
Supply toner automatically – generally by “replacement alert” – i.e. when a toner is installed we are alerted.
Support all machines in-house with our five fully trained and accredited senior technicians.

Cover all machines (under a managed agreement) for the life of the agreement for all parts, labour, travel and toner.
Supply genuine toners and parts.
Supply appropriate software to help you manage your documents.
Provide one point of contact for all service, consumables and accounts.

Leveraging Technology

The software platform we have available expands your device’s core capabilities with simple touch-screen operations that address your unique workflow needs.

Blank Page Removal
When there are blank pages in a scanned document, this function skips the blank pages and prints or scans only pages that are not blank.

Custom Setting Buttons
Once you register frequently used settings as favourite, you can call up the settings easily. Assigning quickset functions on the LCD screen allows you to speed up operations.

Encrypted Password protected PDFs
Scan documents to a PDF file and securely send by password protecting the PDF. ABM have installed this function at Medical Centres who have now discontinued their fax service. This allows them to send these documents securely via email.

Easy Lock
Restrict colour copying only to those who really need it.

Austral Business Machines are very fortunate to count over 50 medical industry related businesses on the Sunshine Coast as their current customers. This includes Medical Centres, Medical Specialists and Hospitals.

These medical customers range from single machine – outright purchase situations, through to multi-site, multi-machine fully managed environments.

We understand that you just want to get on doing what you are good at – and that is looking after your business and the health and wellbeing of your patients.

From our point of view it’s not rocket science (as we have been doing it for 23 years). The formula is to cost effectively supply the appropriate device/s, fully installed and supported, with a single point of contact for everything from sales, consumables, service and accounts.

In fact, we believe that print costs should be viewed just like other essentials in your business such as electricity and telephone. i.e. an overhead that has a known monthly/quarterly cost that can be budgeted into the costs associated with running your business.

We live and breathe print and we understand your sector.

I found Austral Business Machines very helpful and efficient in the service provided to our medical centre and the advice given was very valuable in our choice of machines recommended.

Rosanna T.

We have been dealing with Austral Business for a quite a number of years now, our photocopier is a multifunctional printer/copier & is perfect for our business printing & copying needs. The staff are great to deal with nothing is ever too much trouble & they are always willing to help or give assistance. Definitely recommend if you are in need of a Multifunction photocopier or any other copy printing machine then Austral Business Machines are the place to deal with. Excellent company to deal with.

Karen S.

In an opaque industry full of dodgy sales people, this company is black and white and will only tell facts and explain pitfalls that many other industry competitors try to exploit to gain business. This is the company for all printing solutions and will only ever tailor make a package for your business purposes/cost.

Matthew K.

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Special Medical Industry Pricing

As the Queensland authorised dealers of Kyocera we have access to aggressive pricing only available to key industries like the Medical sector.

Contact us for a no obligation site assessment by one of our business anaylsts. This will reveal areas in your practice where you can save money on devices and time with our business solutions.